This policy is part of our Terms of Service. It applies to prompts, uploaded images, generated videos, and any use of the service.
1. Prohibited content
You may not create, upload, or distribute content that:
- is illegal under applicable law, or promotes illegal activity;
- depicts or sexualises minors in any way;
- is non-consensual sexual content, or sexual content involving real, identifiable people without their consent;
- depicts real, identifiable people in a false or misleading way — including deepfakes, fabricated statements, or fabricated events — without their consent and clear disclosure;
- harasses, threatens, defames, or incites violence against a person or group;
- promotes hatred or discrimination based on race, ethnicity, religion, disability, gender, sexual orientation, or similar characteristics;
- depicts extreme violence, gore, or cruelty for its own sake;
- infringes copyright, trademark, or other intellectual property rights — including generating protected characters, logos, or footage you do not have rights to use;
- impersonates a person, brand, or public authority in a deceptive way;
- spreads disinformation, or is designed to manipulate elections, markets, or public health behaviour;
- contains malware, or is intended to facilitate fraud, phishing, or scams;
- violates the acceptable use terms of the underlying model provider.
2. Prohibited conduct
- Creating multiple accounts to obtain promotional credits or bypass limits.
- Circumventing content filters, safety systems, rate limits, or credit accounting.
- Scraping, reverse engineering, or extracting model endpoints or credentials.
- Reselling the service as a standalone API without a written agreement.
- Using the service to build a competing dataset or to train another model on outputs obtained through automated bulk generation.
- Interfering with other users' access, or attacking the service's infrastructure.
3. Your responsibilities
- You must have the rights to any image you upload, including likeness and privacy rights of people shown in it.
- You are responsible for how you use and publish outputs, including any legal requirement to disclose that content is AI-generated.
- If you use outputs commercially, check that your use complies with the terms of the model provider and with the law in your market.
4. Enforcement
We use automated and manual review. Where we find a violation, we may, depending on severity:
- block a specific generation and return the credits;
- issue a warning;
- suspend the account temporarily;
- terminate the account and forfeit unused credits where permitted by law;
- report the matter to the relevant authorities where we are legally required to do so.
Serious violations — especially content involving minors, or non-consensual intimate imagery — result in immediate termination and, where required, a report to law enforcement.
5. Reporting
If you believe content generated through {site} violates this policy or your rights, email {email} with the job ID or URL and a description of the issue. We review reports and respond within a reasonable period; urgent reports involving minors or immediate harm are prioritised.
6. Appeals
If you believe an enforcement action was taken in error, reply to the notice or email {email} with your account email and the reason. A human will review the decision.
7. Changes
We may update this policy as the service and applicable law evolve. Material changes will be announced in the product or by email.